The Ombudsman Program advocates for residents who reside in facility based care centers such as nursing homes and assisted living. Ombudsmen investigate complaints and work with other agencies to resolve problems. Ombudsmen also educate staff, family members, the community and residents regarding long-term care issues.
To receive advocacy services through the Ombudsman program you must be:
To receive general information about long-term care you must:
Assistant Ombudsmen volunteers, under the direct supervision of Long-term Care Ombudsman staff:
Training and Support: