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Frequently Asked Questions

Updated March 22, 2021

Vaccine

When and where can I be vaccinated?
How do I get to a vaccination site and where do I park when I get there?

For Maverik Center
3200 Decker Lake Drive
West Valley City, 84119

  • Drive-Thru Service
    Enter the site through the main south gates off Decker Lake Drive. Follow directions from traffic staff. They will direct you to a lane for your appointment.
    Our tents can only handle vehicles 6’11” or less. If available, please drive a vehicle under this height. If not limited oversize lanes are available.
  • Walk-Up Service (by appointment only)
    Walk-ups should enter from north gate off Decker Lake Drive. Inform the employee at the gate wearing the yellow vest that they are here for a vaccine. The employee will radio staff who will meet the client by will call. Client should walk south along sidewalk past the main entrance to will call where staff will meet them and escort them through the process.
  • Public Transit:
    UTA Offers Free Fare to COVID-19 Vaccination Appointments

For Mountain America Expo Center
9575 South State Street
Sandy, 84070

  • Driving Directions:
    From I-15 northbound:
    Take Exit 293 (UT-151/10600 S.). Keep right to take ramp toward Sandy and the Mountain America Expo Center. Turn right onto W. 10600 South. Turn left onto S. State Street (US-89 N.). The Mountain America Expo Center is on the right. You can enter the parking lot from State Street or turn right onto 9400 S and then turn into the parking lot. You can park in any available spot. You will use the center entrance.
    From I-15 southbound:
    Take Exit 295 (UT-209/9000). Keep left and then go straight towards Sandy on 9000 S. Turn right onto S. State Street. The Mountain America Expo Center is on the left. You can enter the parking lot from State Street or turn left onto 9400 S and then turn into the parking lot. You will use the center entrance.
  • Limited Mobility:
    There are several designated handicapped parking stalls close to the building. There are also golf cart shuttles available to take you back to your car after your appointment. Wheel chairs and wheel chair assistants are also available on site upon request.
  • Public Transit:
    UTA Offers Free Fare to COVID-19 Vaccination Appointments
    Ride TRAX if you’re coming from Salt Lake City or Draper or points in between. The Sandy Expo station on the Blue Line is conveniently located across the street from our facility.

For Salt Palace
100 South West Temple
Salt Lake City, 84101

  • Driving Directions:
    From I-15 northbound:
    Take the 600 South exit to either 300 West or 200 West to access the Salt Palace parking garages. The West parking lot is located between 100 South and South Temple (be in the right hand lane). To access the South parking lot, travel north on 200 West, turning right on 200 South. The entrance to the lot is on the left.
    Enter the parking garage on 200 South at the corner of 200 West.
    From I-15 southbound:
    Merge onto US-89 via Exit 312.  Turn left on to West North Temple.  Turn right on 300 South to access the Salt Palace’s south parking garage, which is located between South Temple and 100 South.  Continue on 300 West to 200 South, turning left, to access the Salt Palace’s south parking garage.
  • Limited Mobility:
    Enter the parking garage on 2nd West, between 100 and 200 South.
  • Public Transit:
    UTA Offers Free Fare to COVID-19 Vaccination Appointments
    Enter at the main entrance, 100 South West Temple.
Who should be vaccinated?

All adults should consider being vaccinated to prevent COVID infection. The Pfizer vaccine is approved for anyone 16 years or older; the Moderna and Johnson & Johnson Janssen vaccine is approved for anyone 18 years or older. People with significant allergies and pregnant or nursing mothers should consult with their medical provider before getting vaccinated.

I’ve already had COVID; can I be vaccinated?

Medically, yes, as long as you have recovered and your isolation period has ended.

Utah Governor Cox has asked that people who have had COVID within 90 days wait to be vaccinated until vaccine doses are more widely available.

How much does the vaccine cost?

There is no cost to you to be vaccinated. If you have health insurance, vaccine providers (including Salt Lake County Health Department) may bill your insurance a vaccine administration fee. If you do not have insurance, you will not be charged.

Is the vaccine safe?

In the United States, there are many steps in place to make sure vaccines are safe and effective. These steps include clinical trials and reviews by many independent scientists, medical professionals, and public health experts. The COVID vaccine has undergone these rigorous steps, just like all vaccines; no steps were skipped or rushed. Learn more at ThisIsOurShot.com

Is the vaccine safe for people from multicultural communities?

The COVID-19 vaccine is safe and effective for all races and ethnic backgrounds. Scientists have tested the vaccine using best practices across all racial/ethnic demographics to ensure it will have the most productive result for all communities. We recognize there can be a lack of trust in vaccinations—both historically and now, particularly among people of color—but as COVID-19 continues to impact diverse and multicultural communities at disproportionate rates, protecting our communities of color is essential, and the most effective protection available is to be vaccinated.

Does Johnson & Johnson’s Janssen vaccine contain fetal cells?

No.

While fetal cell lines were used in the development and testing process, the vaccines themselves DO NOT contain any fetal cells.

Is it against religious beliefs to get vaccinated?

No major religion has explicit, doctrinal objections to vaccinations. Only two religious groups―Christian Scientists and the Dutch Reformed Church―have demonstrated a precedent of widely rejecting vaccinations, but even these are not explicitly laid out in their doctrine.

Can I choose which brand of vaccine I get?

At this time, no. You will receive the brand available at the location you visit, and which brand is available at each location can change regularly so you cannot expect a specific brand at a particular location.

How did they come up with the vaccine so fast?

Lessons learned from previous vaccines that were meant to treat similar diseases caused by coronaviruses (Severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS)) helped expedite the vaccine for COVID. For example, research on a coronavirus vaccine for SARS began in 2004!

Will the vaccine hurt? What are the side effects?

The vaccine is delivered as an injection in the arm, like other typical vaccines. On the arm where you got the injection you may experience some pain and swelling. Some people may experience a mild fever and fatigue, aches, chills, or headache for a day or two. These side effects are more common after the second dose and in younger people. These reactions are a sign that your immune system is revving up and doing what it’s supposed to do. In most cases, mild discomfort from fever or pain is normal. Contact your doctor or healthcare provider:

  • If the redness or tenderness where you got the shot increases after 24 hours
  • If your side effects are worrying you or do not seem to be going away after a few days
Can the vaccine give me COVID?

No.

The vaccine does not contain any live virus and cannot give you COVID.

How does the vaccine work? Will it affect my DNA or genes?

No.

The vaccines from Pfizer and Moderna use a technique known as mRNA, or messenger RNA. Think of this technique as the vaccine giving the cells in your body a message with detailed instructions for how to create antibodies against COVID — in this way, the body learns how to protect itself if or when the real virus shows up. The mRNA vaccines don't use the live virus that causes COVID, nor does the mRNA get into the cell's nucleus, which is where our DNA (genetic material) is stored. In short, these vaccines protect you from COVID and they do not alter or affect your genes in any way.

The Johnson & Johnson Janssen vaccine is an adenovirus vector vaccine, which uses double-stranded DNA to create an immune response in the body. Instead of using mRNA technology within the vaccine, the vaccine itself helps the body to produce its own mRNA to tell your cells to create harmless spike proteins. This triggers your immune system to produce antibodies that are now prepared to fight the harmful COVID-19 spike proteins if you come in contact with them. This type of vaccine has been around for years, most famously used to fight Ebola.

If I have allergies, should I be concerned?

People with severe allergies who have experienced anaphylaxis (a life-threatening allergic response that often involves swelling, hives, lowered blood pressure and in severe cases, shock) in the past, should talk to their doctor or vaccine provider about how to safely get the vaccine and what precautions to take.

Can I get the vaccine if I'm undocumented?

Yes.

We will not ask about legal status for any reason. Additionally, any information shared with public health is private and protected information and will NOT be shared with anyone, including other agencies of any kind.

Will receiving the vaccine count as "public charge?"

No, receiving vaccination will NOT count against you under the public charge rule.

How long will it take to work?

For both the Pfizer and the Moderna vaccine, you will be considered fully protected 14 days after your second dose. For the Johnson & Johnson Janssen, you will be considered fully protected 28 days after your first and only dose.

Do I need two doses?

Depends of the brand you receive. Both the Pfizer and Moderna vaccines require two doses to be fully effective.

For the Pfizer vaccine, you should get the second dose 21 days OR LATER after your first dose.

For the Moderna vaccine, you should get the second dose 28 days OR LATER after your first dose.

For the Johnson & Johnson Janssen vaccine, you only need one dose.

When should I get the second dose?

If you receive the Pfizer vaccine, you should receive the second dose 21 days or later after your first dose. If you receive the Moderna vaccine, the second dose is 28 days or later after the first dose.

You do not need to receive the second dose precisely on the 21st or 28th day, though it is recommended you receive as close to that time as possible.

What happens after I get vaccinated?

It is important to continue following COVID precautions even after you've been vaccinated; it can take time after vaccination for the body to build its immune response. We will also need a large portion of our population vaccinated before we can begin phasing out face coverings, social distancing, and other infection prevention precautions—and that will take several months.

What if I lose my COVID-19 vaccination card?

To request your own immunization record, you must be 18 years or older. If you are requesting the record of a minor under 18, you must be the child's parent or legal guardian at the time of the request.

Immunization records are protected, confidential records so you must prove your identity before you may receive the record.

You can request an immunization record four ways:

  1. From your healthcare provider.
    Most healthcare providers in Utah are connected to the Utah Statewide Immunization Information System (USIIS). Contact your provider and ask if they can give you an Official USIIS Personal Utah Immunization Record. If your provider does not participate in USIIS, they can print your immunization record from their own medical record system.

  2. Through the Docket mobile app.

  3. From the Utah Department of Health's Utah Statewide Immunization Information System (USIIS)
    Submit a completed, notarized USIIS Immunization Record Request form to:
    USIIS
    PO Box 142012
    Salt Lake City, UT 84114-2012

    Email: immunize@utah.gov
    Fax: 801-538-9440

  4. From the Salt Lake County Health Department
    Complete a medical record release form (formulario de solicitud médica), print the completed form, sign it, and bring it along with photo identification to one of our immunization clinic locations. Note that we CANNOT release immunization records over the phone or over email because we are required by law to verify your identity.
How long will the vaccine last? Will I need another one next year?

We don't know yet. It’s possible that coronavirus vaccinations will become an annual event, just like the flu shot. Or it may be that the benefits of the vaccine last longer than a year. We have to wait to see how durable the protection from the vaccines is.

Can employers require vaccination?

Employers have the right to compel their workers to be vaccinated. Many hospital systems, for example, require annual flu shots. But employees can seek exemptions based on medical reasons or religious beliefs. In such cases, employers are supposed to provide a “reasonable accommodation” — without a coronavirus vaccine, for example, a worker might be allowed to work if they wear a mask, or to work from home.