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Frequently Asked Questions

2023 Healthy Lifestyle Changes FAQ

How long does it take to receive my rebate?

It will take approximately 4 to 6 weeks for you to receive your taxable rebate on the SLCo employee’s paycheck. Spouses and adult designees rebate will be attached to the employee’s paycheck.

Why is it now required to get an annual physical to get my rebate instead of biometric screenings?

We at Healthy Lifestyles want our participants to get the best and most accurate picture of their health. Getting an annual physical from a medical practitioner allows you to meet with a professional who can provide you with accurate health readings, explanations, official diagnoses, treatment suggestions, and can ultimately refer you to other professional specialists if needed.

Why is my Healthy Lifestyles cash rebate taxed?

According to IRS Memo 201622031, an employer may not exclude from an employee’s gross income payments of cash rewards for participating in a wellness program.

I only work part time. Am I eligible to participate in the Healthy Lifestyles program?

Anyone who is eligible for Salt Lake County benefits can participate in the program and receive the cash rebate. If you are not eligible for benefits, you can still participate in the wellness challenges and events that Healthy Lifestyles hosts.

Can my spouse or adult designee participate in the program?

Yes! Please have them email us at 

How do I log my points?

All Healthy Lifestyles participants use to log their points. Login using your EIN as your username or EIN+1 for spouses and adult designees. 

Where do Healthy Lifestyles programs take place?

Healthy Lifestyles offers a variety of online programs, traveling and virtual workshops, virtual classes, and in person activities and events that span from Clark Planetarium to Herriman Library. Healthy Lifestyles also recruits Healthy Lifestyles ‘champions’ to coordinate wellness events are their worksite. Email us at if you are interested in becoming a Healthy Lifestyles champion.

How do I track which activities I have completed?
Participants can see what they have completed on their WellSteps account under the History tab in the Rewards section. Medical exams may be pending until Healthy Lifestyles receives verification from insurance vendors.