Title II of the ADA and Section 504 of the Rehabilitation Act require that Salt Lake County’s programs, services and activities, when viewed in their entirety, are readily accessible to and useable by individuals with disabilities. Salt Lake County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. The obligation to reasonably modify policies and procedures may exist regardless of whether a request is made when the need is known or obvious to the County. However, the County does not have to take any action that would fundamentally alter the nature of its programs or activities or impose an undue financial or administrative burden.
Anyone who requires a modification of policies or procedures to participate in a program, service or activity of Salt Lake County, should contact the agency or the ADA/Section 504 Program Coordinator as soon as possible but no later than 48 hours before the scheduled event. See County-wide Policy 1316 on Reasonable Modifications, Auxiliary Aids and Services for Persons with Disabilities under Title II of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Examples of how to provide equal access:
- By holding events or programs in locations that are physically accessible, for example, an entrance without steps, a location with accessible parking and restrooms, etc.
- Modifying policies such as welcoming an individual with a service animal in County offices, even where pets are generally prohibited.
- Assign an aide to a participant, such as someone to retrieve library books or other items for someone using a wheelchair.
When someone with a disability requests a modification or accommodation so they can participate in a program, service or activity, that request must be considered on an individual basis. There can never be a blanket modification that applies to all individuals with disabilities.