Skip to main content
Text:   Larger - Smaller  | Translate
MENU

Frequently Asked Questions

Animal Services

Does Salt Lake County Animal Services provide services in my city?

Salt Lake County Animal Services serves the residents and pets of Unincorporated Salt Lake County, Salt Lake City, Herriman, Holladay,Riverton, and Midvale.

Why do I need to license my dog/cat/ferret?

Legally, all pets are required to be licensed in the city in which they live. Licensing your pet is also one of the quickest ways to get your pet back to you if it gets lost.

How many dogs or cats can I own legally?

Each city differs in its pet ordinances regarding how many dogs and cats you can legally own. In some cities it is unlimited as long as they are all licensed and cared for. In other cities, there is a set number. Please refer to your city's animal ordinances for exact limits.

What can I do about stray cats on my property?

If you can contain the cat in a box or carrier, please bring it in to the shelter during open business hours or call 801-745-7043 (officer dispatch) for an animal control officer to pick up. If the cat is feral, please call 385-GOT-PETS to arrange for our TNR coordinator to come trap the cat.

What do I do if I find a stray animal running loose?

In order for the animal's owner to have the best chance of finding their pet, it should be taken to the appropriate shelter.

The appropriate shelter is based on where the animal was found. It is also a violation of animal control ordinances to harbor a stray for more than 24 hours.

If you pick up a stray in our jurisdiction, you can bring it in to the shelter during open business hours. If it is outside of business hours or you cannot contain the stray pet, you can call our animal control dispatch 24/7 at 801-743-7045.

What do I do if I find injured wildlife or need to report wildlife wandering in my neighborhood?

Call the Utah Division of Wildlife Services at (801) 538-4700 or Federal Wildlife Protection at (801) 975-3307.

I have lost my pet. What should I do?

Visit the shelter within 24 hours and then every other day. Visit our website and choose Lost Pets for more information or to see animals in the shelter online.We also encourage you to hang flyers in your neighborhood and post pictures on social media. Most importantly, never give up hope that you will find your lost pet.

I want to adopt a pet. How do I do this?

Visit the shelter. We have many to choose from. Or, visit the Animal Services' website and Facebook page to see adoptable animals.

It is after regular business hours and I have an emergency with an animal. Who can I contact?

If you live in a jurisdiction city (Unincorporated Salt Lake, Salt Lake City, Herriman, Holladay, Midvale, or Riverton), call (801) 743-7045 to reach animal control dispatch directly. Our animal control officers work 24/7.

Engineering and Flood Control

Where do I report creek or canal flooding problems?

Call County Dispatch at (385) 468-6101, available 24 hours a day, 7 days a week.

What can I do to control excessive speeding on my road?

You may be interested in our Traffic Calming programs.Or call (385) 468-6600.

How do I know what flood zone my home is in?

Type your address into the FEMA Flood Map Service Center Or call (385) 468-6636.

How can I get sidewalks in my neighborhood?

For residents of Unincorporated Salt Lake County there are a few options available for sidewalk installation. Check out our sidewalk programs.

Who repairs curbs, gutters, and sidewalks in my neighborhood?

Salt Lake County Ordinance 14.32.010stipulates that individual property owners are required to maintain curbs, gutters, and sidewalks in front of their property.

What do I have to do if I want to dig (excavate) in an Unincorporated County road or right-of-way?

You need a permit to excavate in the County right-of-way. Call (385) 468-6600.

What do I have to do if I want to hold an event (block party, parade, 5K, filming, etc.) on an Unincorporated County road or right-of-way?

You need a permit to hold a Special Event on the County right-of-way. Call (385) 468-6600.

How do I find the sewer or water lines on a property or connect to sewer and water?

Salt Lake County does not provide sewer or water services. Contact your respective utility company.

Where do I report a water or sewer line break or leak?

Salt Lake County does not provide sewer or water services. Contact your respective utility company.

Landfill and Recycling

Is there a recycling drop-off site at the Landfill?

Yes, we have a drop-off site for recyclables located just west of the Scale house. We accept:

  • Plastic Containers, numbers 1 through 7
  • Aluminum and steel cans
  • All paper products
  • Corrugated cardboard
  • Clear, green and brown glass
  • Clothing donations

This site is open only during business hoursMonday through Saturday 7am - 5pm. The landfill address is 6030 West California Avenue. No fee is required to recycle. Visit the landfill website.

Is there a recycling drop-off site at the Salt Lake Transfer Station?

Yes we have a drop-off site at the Transfer Station. This location accepts:

  • Plastic containers, numbers 1 through 7
  • Aluminum and steel cans
  • All paper products and cardboard
  • Clear, green and brown glass
  • Car seats (must be free of fabric covers and metal attachments)
This site is open only during business hours, Mon-Fri 8am - 4pm, Sat 8-11am Residents are not allowed to bring trash for dumping to the Transfer station.

Do you have tours of your facility?

Yes, we love showing off the landfill and discussing how to lengthen its life through recycling. Please email the recycling program for more information or to schedule your tour or presentation.

Do you have compost for sale at your facility?

Yes, the Landfill has an all green-waste compost product for sale. visit the landfill website for more details.

Can I bring Household Hazardous Waste to your location?

Yes, you can bring your Household Hazardous Waste to the Landfill (explosives and radioactive materials are not accepted).

No fee is required for this material as long as you do not have any other garbage with it and you are a citizen of Salt Lake County.

Businesses and non-county residents are required to pay a fee. Hours are 8-4 Mon-Sat Call (385) 468-3862 for more information

Can I bring refrigerators, freezers, or air conditioners to the Landfill?

Yes, the Landfill accepts refrigerators, freezers, and air conditioners

We have Waste Inspectors that are trained to remove the Freon from these products, free of charge.

We do ask that you remove all food products from the units.

Regular fees apply. Visit the landfill website for more information.

Can I bring computers to the Landfill?

Yes, computers are accepted at the Landfill. Electronic waste such as computers, televisions, cell phones, printers, fax machines, etc. are accepted at our Household Hazardous Waste facility here at the Landfill.

There is not a fee for residents of Salt Lake County. There is a fee charged for businesses and non-residents.

Hours are 8-4 Mon-Sat. Call (385) 468-3862 for more information

Operations

How do I report flooding in the street or a clogged storm drain grate?

Call the Operations Division at (385) 468-6101 to report flooding issues, available 24 hours a day, 7 days a week. Or email pwops-online@slco.org

Can the County remove the snow the snow plow put in my driveway and on the sidewalk?

Some snow will come off the blade onto driveways. Our primary duty is to open and keep open the main roadway system.

Why can't I park my car on the street during the winter?

It is illegal to leave a car parked on the street November through April, as stipulated by Salt Lake County Ordinance 11.20.130.

Having to swerve a snow plow in and out between parked vehicles is not only dangerous, but also nerve wracking for our drivers. We can not do an efficient job with parked vehicles on the street.

Additionally, vehicles parked on the road could be plowed in with a snow bank or damaged by the snow plow. Typically the street will not be plowed if cars are parked on it.

How long after a snowstorm until my streets are plowed?

Main roads are expected to be cleared within eight hours, and residential cul-de-sacs within 48 hours, after the storm ends. County crews prioritize snow removal in this order:

  • Major arterial streets: Provide connectivity and access to hospitals, fire stations, police stations and emergency medical services
  • Minor arterial streets: Access to public schools and selected "hot spots" such as steep hills
  • Streets serving public transportation
  • All remaining streets such as residential and local
  • Cul-De-Sacs

Who do I call to fix pot holes or road maintenance issues?

Contact the Operations Division at (385) 468-6101. Or email pwops-online@slco.org

The Operations Division provides road maintenance services to the residents of Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

How do we get the sweepers to clean my street?

Our goal is to sweep every street approximately twice a year. You can request the street be swept by calling the Operations Division at (385) 468-6100. Or email pwops-online@slco.org

How can I report a street light outage? Or how can I request a street light be installed?

Not all street lights are maintained by Salt Lake County; however, we are happy to direct your concern to the appropriate agency for repair.

Contact the Operations Division at (385) 468-6100 to report a street light outage. Or email pwops-online@slco.org

To request a new street light, please send a request in writing to Salt Lake County Operations Division at:

604 West 6960 South Midvale, Utah 84047 Attn: Electrical Department.

Make sure you include your name and address. Our electrical department will contact you.

Who maintains trees or bushes planted in parking strips?

It is the homeowner's responsibility to maintain the right-of-way that abuts the road in accordance with County Tree Ordinance 14.44.010.

How do I report traffic signal problems?

Contact the Operations Division at (385) 468-6100. Or email pwops-online@slco.org

How can I request street signs? Or how do I tell someone a sign has been knocked down?

Contact the Operations Division at (385) 468-6100. We maintain and install highway signs, street markers, and regulatory signs in Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

I can't see the lines on the roadway and the crosswalks are light; who needs to repaint?

Contact the Operations Division at (385) 468-6100. We maintain highway markings in Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

What if there is a vacant lot with overgrown weeds and how do they get taken care of?

For residential complaints for weeds in Unincorporated Salt Lake County, call the Weed Hotline at (385) 468-6100. Or email pwops-online@slco.org

How do I Adopt-a-Highway?

Salt Lake County has a program that allows civic organizations the opportunity to Adopt-a-Highway. Requests must be made in writing to the Public Works Department Operations Division, 604 West 6960 South, Midvale, UT 84047.