New Way to Work Initiative

Welcome to Salt Lake County's New Way to Work Initiative!

The nature of work is changing. Thanks to advances in technology, work is not necessarily bound to a specific time or location. The COVID-19 pandemic brought this reality to Salt Lake County, as employees throughout the organization were forced to work in new ways. For some, this change meant remote or hybrid working for the first time, others had to find new ways to connect with customers either in-person or digitally.

With change comes great opportunity, which is why Salt Lake County is embracing the possibilities that come with reimaging how and where we work. This initiative is entitled a New Way to Work. Yes, an aspect of this initiative is hybrid and/or remote work, but it is more than that; a New Way to Work touches every Salt Lake County employee and offers the opportunity to consider “how might we work to better serve our customers, improve the employee experience and impact critical community goals such as air quality?” A New Way to Work is an initiative to define the culture of Salt Lake County for years to come.

What's happened to date?

August 2020: Telecommuting Survey | View Report
- sent Countywide
July 2021: Hybrid-readiness Survey
- sent to employees in the Mayor's Portfolio and employees in the Treasurer, Auditor, Surveyor, Assessors office, and Justice Courts.
September 9: Launched Hybrid Work Pilot
- send to targeted pilot group

Up next?

November 1: Launch A New Way to Work Pilot Survey
- Pilot includes: Mayor’s Finance, Contracts and Procurement, Human Resources, Information Technology, and Mayor’s Operations (suite N3-200).
- The goal of the pilot is to better understand the impact of where work gets done and what strategies may support new ways of working. Three key areas of focus include understanding the effects on 1) Customer Service, 2) Employee Recruitment and Retention and 3) Air Quality.

Questions regarding this initiative?