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Americans with Disabilities Act (ADA)

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  • A person may be disabled if he or she has a physical or mental condition that substantially limits a major life activity (such as walking, talking, seeing, hearing, or learning. Major life activities also include the operation of major bodily functions, such as the immune system, normal cell growth, digestive systems, etc.) 
  • A person may be disabled if he or she has a history of a disability (such as cancer that is in remission).
  • A person may be disabled if he is believed to have a physical or mental impairment that is not transitory (lasting or expected to last six months or less) and minor (even if he does not have such an impairment). 

In compliance with the Americans with Disabilities Act, reasonable accommodations (including auxiliary communicative aids and services or alternate formats) for individuals with disabilities may be provided upon receipt of a request with five (5) working days’ notice.  For assistance or information please contact Human Resources.

Human Resources

(385) 468-0570

Fax: (385) 468-0573

2001 S State St, Ste N4-700
PO Box 144575
Salt Lake City, Utah 84114-4575

Monday through Friday
8:00 AM - 5:00 PM

Salt Lake County's dedicated TTY phone numbers for many individual agencies are being discontinued.

If you use either a teletypewriter (TTY) or computer equipment with TTY capability to place your telephone calls, please dial 711 (Relay Utah) then give the Relay operator the County phone number you wish to call.

Calls are also accepted using the video relay services if you have equipment available.

Title II of the ADA requires that Salt Lake County's programs, services and activities, when viewed in their entirety, are readily accessible to and useable by individuals with disabilities. However, the County does not have to take any action that would result in a fundamental alteration in the nature of its program/activity or cause undue financial/administrative burdens.

Examples of how to provide program access:

  • Holding events / programs in locations that are physically accessible (an entrance without steps, has accessible parking, restrooms, etc.)
  • Move a program to an accessible location if the planned location has physical access problems
  • Provide modified equipment (accessible golf carts for a program that teaches golf)
  • Assign an aide to the participant (to retrieve library books or other items for someone who uses a wheelchair).
  • When someone with a disability requests an accommodation so they can participate in a program, service or activity, that request must be considered on an individual basis. There can never be a blanket accommodation that applies to all individuals with disabilities.

The following language must be included in all public meeting / class notices:  

In compliance with the Americans With Disabilities Act, reasonable accommodations (including auxiliary communicative aids and services or alternate formats) for individuals with disabilities may be provided upon receipt of a request with five working days’ notice. To expedite accommodation requests and coordination, (insert agency contact information for the staff member responsible for such requests.)

TTY user’s: 711. 

Agencies are responsible for providing effective communication for all patrons.

Sign Language Requests

When a sign language interpreter is requested, it is the responsibility of the Agency to arrange for and pay for this auxiliary aid. The following information comes from the FAQ found on the Contracts website. Is there a contract for interpreting services (including American sign language)?

Yes. Countywide Blankets based on Utah State contracts have been prepared for all County agencies to use. Agencies needing services should get in touch with the vendor contact as listed on the summary page of the appropriate State contract. These summaries are attached to each Countywide blanket. The ADA does not cover foreign language interpreters but this information is also available through the following link.

Alternate Format

All written communications must be available in an alternate format, if requested. It is not necessary to produce any alternate format documents until a specific request is received. The following notice should be on all printed information:

This information is available in alternate format.

To expedite accommodation requests and coordination, (insert agency contact information for the staff member responsible for such requests.) TTY user’s call 711.

Examples of alternate format are large print (typically 18 point font reprinted from a computer file or enlarged on a copy machine), audio recordings, and Braille (local contacts: Library for the Blind, Center for the Blind and Visually Impaired).